Frequently Asked Questions

Sizing & Fit

How do I find my size?

Each product page includes a detailed size guide. We recommend measuring your bust, waist, and hips and comparing to the size chart before ordering. If you're between sizes, we generally recommend sizing up for outerwear and coats.

Do your clothes run true to size?

Most of our pieces run true to size. Any exceptions are noted in the product description. When in doubt, check the size chart or reach out to us before ordering.

Shipping

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary by location — standard shipping usually takes 7–15 business days. You'll receive a tracking number by email once your order ships.

Do you ship internationally?

We currently ship within the United States. International shipping options may be available — please contact us for details.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly with the carrier.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for items in their original condition — unworn, unwashed, and with tags attached. Please visit our Refund Policy page for full details.

How do I start a return?

Can I exchange an item for a different size?

Yes! We're happy to help with size exchanges subject to availability. Please contact us as soon as possible so we can reserve the correct size for you.

Orders & Payment

Can I change or cancel my order?

We process orders quickly, but if you need to make a change, contact us immediately through our Contact page. We'll do our best to accommodate your request before the order ships.