Shipping Policy
Shipping Policy
At Cityroots Store, we're committed to getting your order to you as quickly as possible. Please review our shipping details below.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Destination
We currently ship to the United States only.
Shipping Times
Estimated delivery timeframes after processing:
- Standard Shipping: 7–15 business days
- Expedited Shipping: 5–8 business days (where available)
Delivery times are estimates and may vary due to carrier delays or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your order and destination.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Lost or Delayed Packages
If your package hasn't arrived within the estimated timeframe, please contact us at support@cityrootsstore.com and we'll investigate with the carrier.