Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
| Service | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | $8.00 |
| Standard Shipping | 3–5 business days | Free on orders $70+ |
| Express Shipping | 2–3 business days | $35.00 |
| Overnight Shipping | 1–2 business days | $50.00 |
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information.
Shipping Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at returns@cityrootsstore.com within 7 days of the expected delivery date.
Questions? Contact us at returns@cityrootsstore.com or visit https://www.cityrootsstore.com/pages/contact.